We are glad to have you on board! We would love to give you some information to get you prepared.
Get StartedBefore we start talking to the customers, we should quickly set up your profile. In order to be visible to the customer, please add your availabilities here.
Do not forget to create an appealing profile. Just write a short introduction about yourself and upload a profile picture here. Adding your language skills to let the customers know in which languages they can approach you!
AND you are ready to go!
We do not need to explain how to send messages. But some things might be interesting to you:
You can send pictures, videos and pdf documents via the plus symbol
You can send Giphy's via the following command and the serarch term behind: /giphy Hello
You can contact your customer also later in time - they receive a notification on the website and via e-mail
To truly excite your customers use the video call feature to show products live or browse through your webshop together via screen sharing.
Your customers can schedule a call based on your availabilities, but sometimes it is easier aanswer questions in a quick call rather than via text. Hence, you can start a video call immediately!
You can help your customers by quickly sharing products they are searching for and even placing it into the basket. Make them happy by using discount codes and finding the perfect product bundle for them.
And the generated revenue resulting from this is always allocated to you!
AMAZD offers you two communication platforms to enable an interactive and personal exchange between you and your customers. Simply visit app.amazd.co for our web application.
What an app! You can easily switch between the browser-based web version and the
smartphone app. The log-in details are the same.
Feel free to contact us at any point in time. Our team will take care and answer your questions as soon as possible.
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